Privacy Policy

Effective Date: November 10, 2025

Our Commitment

Runes Fortune is a free-to-play social casino. All play uses Virtual Coins only — no real-money play and no cash-outs. We respect your privacy and process personal information in line with Canadian laws (including PIPEDA). This policy explains what we collect, how we use it, and your choices. Our services are intended for users 19+ where applicable.

1. Information We Collect

A. You Provide

Account details (optional): email, username, password (stored using industry-standard hashing).
Age confirmation: your 19+ confirmation (e.g., via age-gate modal; no ID upload required).
Support: messages you send to our support (email contents and attachments you choose to share).
Preferences: language, audio/UX settings, cookie choices (see Cookie Policy).

B. Automatically Collected

Device & usage: IP-derived region, device/browser type, OS version, timestamps, crash logs.
Gameplay telemetry: session length, feature usage, non-monetary progress (badges, levels, Virtual Coin balance), anti-abuse signals.
Cookies & local storage: strictly necessary, functional, analytics, and (with your consent) advertising reach. See our Cookie Policy.

2. How We Use Information

Provide the service: account management, save progress, leaderboards, device compatibility.
Safety & integrity: age gating (19+), preventing spam/abuse, debugging and reliability.
Improvements: analytics to understand performance and which free games are enjoyed most.
Personalization: remember your settings; show in-product tips about free features and events.
Communications (opt-in): updates about new free content or community activities. You can unsubscribe anytime.

3. Sharing & Disclosure

We do not sell your personal information. We share it only as needed to run Runes Fortune:

Service providers: cloud hosting, analytics, content delivery, customer support tooling—under contracts that require safeguarding your data.
Legal: if required by applicable law or valid legal request.
Business continuity: if we undergo a restructuring or transfer, the new entity will continue to honour this Policy or provide notice of changes.

We do not run real-money payments.

4. Data Location & Transfers

Our service providers may process data outside your province or outside Canada. When that happens, we rely on contractual protections and industry-standard safeguards designed to protect your information.

5. Retention & Security

Retention: we keep data only as long as needed to provide the service, meet legal obligations, or resolve disputes. If you delete your account, we’ll remove or anonymize personal data unless we must keep it by law.
Security: encryption in transit, restricted access, monitoring, and other administrative/technical safeguards.

6. Your Privacy Rights (Canada)

Subject to Canadian privacy law (e.g., PIPEDA), you may:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Withdraw consent to non-essential processing (e.g., analytics/advertising cookies).
Complain to the Office of the Privacy Commissioner of Canada if you believe your rights are infringed.

7. Children (19+ Requirement)

Runes Fortune is intended for users 19+ where applicable. We do not knowingly collect personal information from individuals under the legal age. If we learn we have such data, we will delete it.

8. Do Not Track & Cookies

Some browsers send a “Do Not Track” signal; our site does not respond to DNT at this time. For details on cookies and how to manage preferences, see our Cookie Policy.

9. Changes & Contact

We may update this Privacy Policy from time to time. If changes are material, we will update the date above and, where appropriate, provide additional notice in-product.

Email: help@runesfortune.com
Mail: Sorry Studio, 219 Dufferin St Unit 207B, Toronto, ON M6K 3J1, Canada